Terms of Service

Effective Date: 2026-03-23 — Last Updated: 2026-07-01

1. Acceptance of Terms

STARCHAN (“the Service”) is operated by STARCHAN LLC (“STARCHAN,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms of Service and by our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, do not access or use the Service.

When you create an account, you affirmatively accept these Terms by checking the acceptance box at registration. That action forms a binding agreement between you and STARCHAN.

2. Eligibility and Age

You must be at least 18 years old to create an account or use the Service. By using the Service, you represent and warrant that you are 18 years of age or older. The Service is intended for adults, is not directed to children, and we do not knowingly collect personal information from anyone under the age of 13. If we learn that we have collected information from a child under 13, we will delete it promptly.

The Service is intended for users located in the United States. We do not target or direct the Service to residents of the European Economic Area, the United Kingdom, or other jurisdictions outside the United States, and the Service may not comply with the laws of those jurisdictions.

3. Description of Services

STARCHAN is a subscription-based astrology community platform providing:

  • An imageboard-style forum with multiple discussion boards
  • A hosting shell for an astrology charting application
  • Chart creation and saving tools

We may add, modify, suspend, or discontinue any part of the Service at any time. All astrological content is provided for entertainment and educational purposes only (see Section 13).

4. User Accounts

To access posting and certain other features, you must register for an account. You agree that:

  • You will provide a valid email address and choose a username (3–50 characters, alphanumeric and underscores only);
  • You are responsible for maintaining the confidentiality of your password and for all activity that occurs under your account;
  • Only one account per person is permitted; account sharing, sale, or transfer is prohibited; and
  • You will notify us promptly of any unauthorized use of your account.

5. Subscriptions, Billing, and Auto-Renewal

STARCHAN offers the following tiers:

  • Free — Browse boards and threads, and post with a verified account.
  • Practitioner — Access to the hosted astrology application, including saved charts (the “App” tier in our billing system).
  • Pro — Advanced chart tools and all Practitioner-tier features.

Automatic renewal. Paid subscriptions are billed in advance on a recurring basis (monthly or annually, as selected at checkout) through our payment processor, Stripe. Your subscription automatically renews at the then-current price for the same billing period until you cancel. By subscribing, you authorize us, through Stripe, to charge your payment method on file at the start of each renewal period.

Free trials. If your plan includes a free trial, you will be charged the disclosed subscription price when the trial ends unless you cancel before the trial period expires. The trial length and post-trial price are shown at checkout.

How to cancel. You may cancel at any time from your account dashboard. Cancellation takes effect at the end of the current billing period, and you retain access until then. Because you signed up online, you can also cancel online — we do not require a phone call or any other extra step to cancel.

Price changes. We may change subscription prices. If a price change will affect your subscription, we will give you clear and conspicuous notice by email at least 30 days before the new price takes effect, and the change will apply only to billing periods that begin after that notice.

[ATTORNEY: confirm] — This section and the corresponding Stripe checkout flow must satisfy California's Automatic Renewal Law (the de facto national standard) and the FTC's negative-option enforcement posture: a separate affirmative consent to auto-renewal terms at checkout, clear-and-conspicuous price/frequency/cancellation disclosure before payment, an annual renewal reminder for annual plans, retention of consent records for at least 3 years, and advance notice (commonly 7–30 days) of material price changes. Most renewal liability lives in the checkout UI, not this text — confirm both together.

6. Refunds

30-day money-back guarantee. We offer a one-time, self-service money-back guarantee on paid subscriptions. You may request a refund of your most recent subscription payment directly from your account dashboard within thirty (30) days of your first-ever paid charge on the account. When you request a refund, your access is downgraded to the free tier immediately — you do not retain access for the remainder of the period being refunded. The guarantee is limited to one refund per account and per payment method. Once a payment method (for example a card, bank account, or Cash App identifier) has been used for a refund, that payment method is not eligible again on this or any other STARCHAN account, and the guarantee applies to your most recent charge only.

Outside the circumstances above — for example, after the 30-day window has closed, after the guarantee has already been used, or for partial billing periods following a cancellation — subscription fees are non-refundable except where a refund is required by applicable law. If you cancel instead of requesting a refund, you keep access through the end of the period you have already paid for.

[ATTORNEY: confirm] — This clause describes the implemented self-service refund flow (one-time per account, fingerprint-locked per payment method, 30 days from first charge, instant downgrade). Confirm the one-per-payment-method limitation and the "instant downgrade / no remaining access" term are enforceable in the operating jurisdictions and consistent with the auto-renewal disclosures in Section 5.

7. Acceptable Use

You agree not to use the Service to:

  • Post or transmit illegal content of any kind, including child sexual abuse material (CSAM);
  • Harass, threaten, stalk, or intimidate other users;
  • Post non-consensual intimate imagery (NCII), including AI-generated or digitally altered depictions (see Section 9);
  • Infringe the intellectual property or privacy rights of others;
  • Post spam or unsolicited commercial solicitations;
  • Attempt to gain unauthorized access to accounts, systems, or data;
  • Circumvent subscription tier restrictions or usage limits;
  • Use automated tools to scrape, crawl, or bulk-download content; or
  • Interfere with, disrupt, or reverse-engineer the Service.

Violations may result in content removal and account suspension or termination at our discretion.

8. User Content and License

You retain ownership of the content you post on STARCHAN. By posting content, you grant STARCHAN a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for example, to resize or format images), publicly display, and distribute that content for the purpose of operating, promoting, and improving the Service. This license continues for as long as your content remains on the Service.

You represent and warrant that you own or have all rights necessary to post the content you submit, and that your content does not infringe or violate the rights of any third party.

STARCHAN may remove content that violates these Terms at any time, with or without notice. Note that STARCHAN does not permit authors to edit or delete their own posts after submission; content removal is performed by moderators at their discretion.

9. Non-Consensual Intimate Imagery (TAKE IT DOWN Act)

STARCHAN strictly prohibits non-consensual intimate imagery (NCII), including realistic AI-generated or digitally altered depictions. If you appear in such content posted on the Service, you or your authorized representative may request its removal by emailing abuse@starchan.ai. To help us act quickly, please include:

  • Identification of the content and where it appears on the Service (the post or thread URL);
  • A statement that the intimate imagery was shared without your consent;
  • Enough information for us to reasonably contact and identify you (or, for a representative, the person depicted) and verify the request;
  • A statement, made in good faith, that the information in your request is accurate;
  • Your physical or electronic signature.

We will remove validly reported NCII within 48 hours of a verified request and will make reasonable efforts to identify and remove identical copies. We may remove suspected NCII in good faith pending review. Posting NCII results in immediate content removal and permanent account termination.

10. DMCA and Copyright

STARCHAN respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). If you believe content on STARCHAN infringes your copyright, send a takedown notice to our Designated Copyright Agent at dmca@starchan.ai (mailing address: 1764 W Wise Road PMB 1118, Schaumburg, IL 60193).

Your notice must include:

  • Identification of the copyrighted work you claim has been infringed;
  • Identification of the infringing material and its URL on STARCHAN;
  • Your contact information (name, address, phone, email);
  • A statement of good-faith belief that the use is not authorized;
  • A statement, under penalty of perjury, that your notice is accurate; and
  • Your physical or electronic signature.

Counter-notifications may be filed pursuant to 17 U.S.C. § 512(g). We will, in appropriate circumstances, terminate the accounts of users who are repeat copyright infringers.

[ATTORNEY: confirm] — Designated Agent is registered with the U.S. Copyright Office (Reg# DMCA-1074189, filed 2026-06-13, renewal due ~June 2029). Confirm the agent name and address listed here exactly match the Copyright Office directory entry, and calendar the 3-year renewal.

11. Moderation and Third-Party Content

STARCHAN hosts content created by its users. Opinions and statements expressed in user content are those of the users who posted them, not of STARCHAN, and we do not endorse, verify, or assume responsibility for user content. We may, but are not obligated to, monitor, moderate, edit, or remove content at our discretion. Our exercise of (or decision not to exercise) these rights does not make us the author or publisher of user content.

12. Termination and Survival

We may suspend or terminate your account at any time for violation of these Terms or to protect the Service or other users. You may delete your account at any time from your account settings. Upon account deletion, your posts will be anonymized rather than removed, and any active subscription will be canceled at the end of the current billing period. If you have used the refund guarantee, we retain a one-way payment-method-fingerprint hash after deletion to prevent refund abuse, as described in our Privacy Policy.

Sections that by their nature should survive termination — including User Content and License, Disclaimer of Warranties, Limitation of Liability, Indemnification, Dispute Resolution and Arbitration, and Governing Law — survive any termination of your account or these Terms.

13. Astrological Content — Entertainment Only

All astrological content, charts, calculations, and interpretations provided on or through STARCHAN are for entertainment and educational purposes only and are not a substitute for professional advice. STARCHAN does not provide medical, psychological, psychiatric, financial, legal, or other professional advice. You are solely responsible for your own decisions and should consult a qualified, licensed professional before making any important life, health, or financial choices. We make no representation or warranty as to the accuracy of any astrological reading or calculation.

14. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. STARCHAN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY CONTENT (INCLUDING ASTROLOGICAL CONTENT) IS ACCURATE OR RELIABLE. YOU USE THE SERVICE AT YOUR OWN RISK.

[ATTORNEY: confirm] — Standard “AS IS” warranty disclaimer; confirm scope and that the conspicuous (capitalized) presentation satisfies your state's requirements.

15. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, STARCHAN AND ITS OWNERS, MEMBERS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE OR TO ANY USER CONTENT. STARCHAN'S TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID STARCHAN IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

[ATTORNEY: confirm] — Confirm the damages cap and exclusions are enforceable in Illinois and adjust if state law limits liability waivers.

16. Indemnification

You agree to indemnify, defend, and hold harmless STARCHAN and its owners, members, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of or relating to your content, your use of the Service, or your violation of these Terms or of any law or third-party right.

17. Dispute Resolution and Arbitration

Please read this section carefully — it affects how disputes between you and STARCHAN are resolved. Except for claims that may be brought in small-claims court and claims for injunctive relief relating to intellectual property, you and STARCHAN agree to resolve any dispute arising out of or relating to these Terms or the Service through binding individual arbitration, and not in court. You and STARCHAN waive the right to a jury trial and the right to participate in a class action or class-wide arbitration. Nothing in this section requires arbitration of a claim of sexual assault or sexual harassment, which you may bring in court.

[ATTORNEY: confirm] — The arbitration clause and class-action waiver are the highest-risk provisions to self-draft and should be finalized by an attorney before launch. Recommended components: clickwrap acceptance, a standalone severable class-action waiver, a mass-arbitration management/batching protocol, a 30-day opt-out window, the EFAA sexual-assault/harassment carve-out (above), and selection of the arbitration provider and rules. A poorly drafted clause is worse than none.

18. Governing Law

These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Subject to Section 17, any dispute not subject to arbitration will be brought exclusively in the state or federal courts located in Illinois, and you consent to the personal jurisdiction of those courts.

[ATTORNEY: confirm] — Governing law/venue set to Illinois (LLC's formation state); confirm this matches your principal place of business.

19. Changes to These Terms

We may update these Terms from time to time. For material changes, we will make reasonable efforts to notify registered users by email or by a notice on the platform before the changes take effect. The “Last Updated” date above reflects the most recent revision. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

20. Severability and Entire Agreement

If any provision of these Terms is held to be unenforceable, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect. These Terms, together with the Privacy Policy, constitute the entire agreement between you and STARCHAN regarding the Service and supersede any prior agreements. Our failure to enforce any provision is not a waiver of it.

21. Contact

For questions about these Terms of Service: hello@starchan.ai

For DMCA takedown notices: dmca@starchan.ai

For abuse and NCII reports: abuse@starchan.ai

Mailing address: 1764 W Wise Road PMB 1118, Schaumburg, IL 60193